Hy-Vee hires cybersecurity firms to investigate suspicious card transactions

WEST DES MOINES, Iowa (FOX 47) —  Hy-Vee says it is investigating a data incident in its payment processing systems.

The retail giant says it detected unauthorized activity and has engaged cybersecurity firms to help track down what has happened.  It also notified federal law enforcement and payment processing networks.

Hy-Vee’s investigation is focusing on card transactions at its restaurants, drive-through coffee shops and fuel pumps.  The Iowa-based chain said its early investigation leads it to believe that data payment transactions at its grocery stores, drug stores and inside convenience stores is not affected.

The retailer said the store locations have point-to-point encryption technology for processing payment card transactions, protecting card data by making it “unreadable.”

Hy-Vee is promising to notify customers about specific timeframes and locations that might have been involved in the suspicious activity once it becomes clear what happened.  It is encouraging customers to closely monitor their payment card statements for any unauthorized activity.

Noel Sederstrom

Noel Sederstrom

Noel Sederstrom joined the KTTC-TV staff as News Director in February, 2008. He's a native Minnesotan, having grown up on a farm near Litchfield, and also spending a lot of time on Lake Vermilion near Tower-Soudan, where his grandfather Gust Saari worked in the Soudan Underground Mine. After studying journalism at the University of Minnesota-Minneapolis, Noel worked as a reporter, anchor, producer and Executive Producer at television stations in Duluth, Little Rock, Buffalo, Louisville and Kalamazoo, Michigan. Noel was the News Director at WWMT-TV in Kalamazoo for seven of his 18 years at the CBS affiliate before returning to Minnesota. He and his wife Cindy have two grown children and make their home in Rochester. Email Noel at nsederstrom@kttc.com

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