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Iowa State Auditor: TestIowa reporting process violates the law

DES MOINES, Iowa (KWWL) -- State Auditor Rob Sand released the findings Tuesday from his investigation of reporting delays at TestIowa sites.

In a virtual news conference with reporters, Sand said the delay in results could be because of a lengthy reporting chain.

The report found the State Hygienic Laboratory sends TestIowa through a chain of state and private entities before the test results are reported to the Iowa Department of Public Health (IDPH).

The IDPH is fourth in the chain of test results reporting, after the results first go to Qualtrics, a private entity, then to another private company, Domo. The results are then sent to the Office of the Chief Information Officer before making it to the Iowa Department of Public Health.

"The reporting chain for TestIowa is contrary to law, takes, apparently pointless risks, and increases taxpayer's liability of risks," Sand wrote in a press release.

Sand said Iowa law required the results of COVID-19 testing to be immediately reported to IDPH.

"Adding these entities to the reporting chain before reporting test results to IDPH makes timely reporting of results and therefore public health in Iowa dependent upon their processing schedules and capacity," the report said.

The report recommended that the State Hygienic Laboratory begin reporting TestIowa results to the IDPH, as the law requires.

In a response issued through Iowa's Attorney General, IDPH said the process complies with its "reporting order and is considered to be timely reporting of COVID-19 test results."

View the full report here.

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